HOW TO HELP SOMEONE EXPERIENCING MENTAL ILL HEALTH
Individuals experiencing mental ill health tend to confide in friends or family before seeking professional help. But as a supporter, what exactly can you do to help? In this resource, we'll share some strategies to assist someone experiencing mental ill health.
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When someone is experiencing difficult emotions or thoughts, it can be challenging to know what to say or do. Offering emotional support provides an opportunity for them to express their feelings. Active listening involves using verbal and non-verbal cues to show understanding and engagement within conversation. To practice active listening, maintain eye contact, nod occasionally, offer affirmations like "I understand”, and paraphrase their thoughts. Research indicates that active listening enhances emotional awareness and leads to greater emotional improvement.
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It’s also important to remain socially connected as regular contact greatly benefits mental well-being. The belief that support is available, known as perceived social support, can prevent rumination on negative emotions and potentially help protect against worsening symptoms. Engaging your friend in daily conversations or inviting them to events is a simple yet effective way to support them.
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In addition to emotional support, there are practical resources available for support. If your friend or family member has a diagnosed mental health condition, consider researching more about it. Mind offers a comprehensive list of mental health challenges and advice on providing specific support. This can help you offer more informed assistance and understanding, limiting their feelings of isolation.
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Within Hong Kong, there are free mental-health resources accessible to the public you can direct attention to. The Integrated Community Centre for Mental Wellness offers clinical psychologist and drop-in services.
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There are various emotional strategies and practical resources to support a friend or family member struggling from mental ill health. However, it’s still important to prioritise your own mental health. You can do this by setting realistic boundaries about your ability to offer support or talking to someone you trust about your feelings to alleviate any emotional toll. Remembering, supporting others starts with supporting yourself.
References:
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Bodie, G. D., Vickery, A. J., Cannava, K., & Jones, S. M. (2015). The Role of “Active Listening” in Informal Helping Conversations: Impact on Perceptions of Listener Helpfulness, Sensitivity, and Supportiveness and Discloser Emotional Improvement. Western Journal of Communication, 79(2), 151–173. https://doi.org/10.1080/10570314.2014.943429
Mind. (2017, December). Seeking help for a mental health problem. MindUK. https://www.mind.org.uk/information-support/guides-to-support-and-services/seeking-help-for-a-mental-health-problem/helping-someone-else-seek-help/
Rueger, S. Y., Malecki, C. K., Pyun, Y., Aycock, C., & Coyle, S. (2016). A meta-analytic review of the association between perceived social support and depression in childhood and adolescence. Psychological Bulletin, 142(10), 1017–1067. https://doi.org/10.1037/bul0000058